Privacy Policy

1. Introduction
At Aventuras Tours ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a booking, or use our services.

By using our website and services, you consent to the terms outlined in this Privacy Policy.

2. Information We Collect
We may collect the following types of personal information:

2.1. Personal Identification Information

Name, email address, phone number, and postal address
Payment information (credit card details, billing address)
Passport details (if required for specific tours)

2.2. Non-Personal Information

IP address, browser type, and device information
Cookies and usage data (for website analytics)

2.3. Special Categories of Data
In some cases, we may collect health-related information (e.g., allergies or medical conditions) to ensure your safety during tours. We only collect this information with your explicit consent.

3. How We Use Your Information
We use your personal information for the following purposes:

3.1. Booking & Customer Service

To process and confirm your reservations
To communicate important information about your tour
To provide customer support and address inquiries

3.2. Marketing & Promotions

To send promotional emails and newsletters (with your consent)
You can opt out of marketing communications at any time.

3.3. Improving Our Services

To analyze website traffic and improve user experience
To monitor the effectiveness of our marketing campaigns

4. Sharing Your Information
We may share your information with:

4.1. Third-Party Service Providers
We may share your information with third-party providers who assist in delivering our services (e.g., payment processors, tour guides, transportation companies). These parties are obligated to protect your information and only use it for the agreed-upon purpose.

4.2. Legal Compliance
We may disclose your information if required by law, to protect our rights, or in response to a court order or government request.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Retention of Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:

7.1. Access & Correction
You have the right to access and update your personal information. You may request a copy of your data by contacting us.

7.2. Deletion & Objection
You have the right to request that we delete your personal information, subject to legal exceptions. You may also object to our processing of your data for certain purposes.

7.3. Data Portability
In some cases, you may request that we transfer your personal information to another service provider.

8. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, so we encourage you to review their policies before providing any personal information.

10. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."